Bring Our Way to Life in Your Team Retrospectives

Retrospectives are more than just a look back, they’re a chance to shape how we move forward, together. As a facilitator, you’re in a unique position to help seed and nurture the behaviours we want to see more of across JTI: the Our Way behaviours.

These behaviours, like Collaborate Without Limits, Take Ownership, and Invite Challenge, aren’t just ideals. They’re powerful levers for building trust, psychological safety, and performance in teams.

Why weave Our Way into retros?

• Keeps values alive in the day-to-day, not just in posters or slides

• Builds individual awareness of how behaviours show up (or don’t)

• Encourages team-level growth by tying improvement actions to cultural intention

• Reinforces JTI’s shared language, making it easier to talk about what matters

And the best part? You don’t need to overhaul your retro format. Just a few gentle nudges, right when the team is already in reflection mode, can go a long way.

Start Here: The Facilitator’s Card

I’ve created a simple, printable Facilitator Card that helps you naturally weave Our Way into the standard three-question retrospective:

1. What went well?

2. What didn’t go well?

3. What do we want to do differently?

With subtle prompts and behaviour-aligned questions, this card helps you keep things light, intentional, and impactful.

👉 Download the Facilitator Card

Click here to get refresher on Facilitating Time box Retrospectives.

Try out the Topic Triage Matrix – a practical thinking tool designed to help teams and facilitators decide where a topic belongs in terms of action, ownership, and priority.

For a lighter reflection format, try Lean Coffee.

Our Way in retrospectives: common questions